Privacy Policy

Introduction

ae356 ('we', 'us', or 'our') operates the website ae356.org, an online casino and sports betting platform serving players in Bangladesh. We are committed to protecting your personal information and being transparent about the data we collect and how we use it.

This Privacy Policy explains what personal data we collect when you use ae356, the purposes for which we process that data, your rights as a user, and the measures we take to keep your information secure. Please read this policy carefully before creating an account or using our services.

By accessing or using ae356, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our platform.

Information We Collect

We collect different types of information depending on how you interact with ae356. The categories below outline what data is gathered during registration, gameplay, and general site usage.

Account Registration Data

When you create an ae356 account, we collect the following personal details:

• Full name and date of birth (to verify you are 21 years of age or older)
• Email address and mobile phone number
• Username and encrypted password
• Residential address (city and district within Bangladesh, e.g. Dhaka, Chittagong, Sylhet, Khulna)
• National ID number or passport details for identity verification (KYC)

Financial and Payment Data

To process deposits and withdrawals in BDT via local payment channels, we collect:

• Mobile banking account identifiers (bKash, Nagad, Rocket, Upay wallet numbers)
• Bank account details where applicable (Dutch-Bangla Bank, City Bank, BRAC Bank)
• Transaction history, deposit amounts, and withdrawal records in BDT

Technical and Usage Data

When you browse or play on ae356, our systems automatically collect certain technical information:

• IP address, device type, operating system, and browser version
• Pages visited, games played, session duration, and clickstream data
• Cookies, local storage identifiers, and analytics tracking tokens

How We Use Your Information

ae356 uses the personal data we collect for specific, legitimate purposes only. We do not sell your data to third parties. The primary purposes for which we process your information include:

• Account creation, management, and authentication on ae356
• Processing deposits, withdrawals, and financial transactions in BDT
• Verifying your identity and age (21+) to comply with responsible gaming standards
• Providing customer support and responding to your queries or complaints
• Sending you important service notifications, security alerts, and policy updates
• Detecting and preventing fraud, money laundering, and abuse of the platform
• Improving our platform's performance, game offerings, and user experience based on aggregate analytics

We process your data only when there is a valid legal basis to do so — such as the performance of a contract (your account agreement with ae356), our legitimate business interests, compliance with applicable laws, or your explicit consent.

Sharing Your Information

ae356 does not sell, rent, or trade your personal data. However, in limited and specific circumstances, we may share your information with trusted parties in order to operate our services effectively and lawfully.

Service Providers and Partners

We work with a select number of third-party companies who help us deliver our services. These may include:

• Payment processors facilitating BDT transactions via bKash, Nagad, Rocket, and banking partners
• Game software providers (e.g. Pragmatic Play, Evolution Gaming, Spribe) who may log gameplay sessions for RNG and RTP compliance
• Analytics and fraud-prevention vendors who process anonymised or pseudonymised data under strict data processing agreements

Legal and Regulatory Disclosure

ae356 may disclose your personal data if we are required to do so by applicable law, court order, or regulatory authority. We will only disclose the minimum amount of information necessary to satisfy such requirements and will endeavour to notify you in advance where legally permitted.

Cookies and Tracking Technologies

ae356 uses cookies and similar tracking technologies to improve site functionality, remember your preferences, and analyse usage patterns. The types of cookies we use include:

• Essential cookies — required for login sessions, authentication tokens, and core site functionality; cannot be disabled
• Analytics cookies — aggregate, anonymised data on how users navigate ae356, used to improve performance and game selection
• Preference cookies — save your language, currency display, and other personal settings across sessions

You can manage or disable non-essential cookies through your device or browser settings. Please note that disabling certain cookies may affect the functionality of ae356.

Payment Data and Financial Information

All financial transactions on ae356 — including deposits via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other Bangladeshi payment partners — are processed through secure, encrypted payment channels. ae356 does not store your full mobile banking PIN or complete card number on our servers.

Transaction records (amounts, timestamps, transaction IDs) are retained for a period necessary to comply with financial record-keeping obligations. These records may be reviewed by ae356's compliance team in cases of disputed transactions, fraud investigation, or regulatory inquiry.

Data Retention

ae356 retains your personal data only for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Account data is retained for the duration of your active membership and for a reasonable period thereafter in line with standard business practice.

When your data is no longer required, ae356 will securely delete or anonymise it so that it can no longer be linked to your identity. You may request early deletion of your data by contacting our support team at the email address provided in this policy.

Your Rights

As a user of ae356, you have certain rights regarding your personal data. These include:

• The right to access — request a copy of the personal data we hold about you
• The right to rectification — ask us to correct inaccurate or incomplete data
• The right to erasure — request deletion of your personal data where no legal obligation requires us to retain it
• The right to restrict processing — ask us to limit how we use your data in specific circumstances
• The right to withdraw consent — where processing is based on your consent, you may withdraw it at any time without affecting prior processing

To exercise any of these rights, please contact the ae356 support team using the email address provided in this policy. We will endeavour to respond to all valid requests within a reasonable timeframe.

Security Measures

ae356 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security infrastructure includes SSL/TLS encryption for all data in transit, secure server environments, regular security audits, and role-based access control ensuring that only authorised personnel can access sensitive user information.

While ae356 takes all reasonable steps to protect your data, no method of data transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account, enable any available two-factor authentication, and contact us immediately if you suspect any unauthorised activity on your ae356 account.

Third-Party Links

ae356 may occasionally reference third-party services such as game providers or payment platforms in our content. Please be aware that ae356 is not responsible for the privacy practices of these external organisations. We encourage you to review the privacy policies of any third-party service you interact with, as their data handling may differ from ours.

Children's Privacy

ae356 is strictly an adult platform. Our services are intended only for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete that data from our records. If you believe a minor has registered on ae356, please contact us immediately at the email address below.

Changes to This Privacy Policy

ae356 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the 'Last updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of ae356 after any such changes constitutes your acceptance of the revised policy.

We recommend that you review this Privacy Policy periodically to stay informed about how ae356 protects your information. The most current version of this policy will always be available at ae356.org/privacy-policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ae356 handles your personal data, please do not hesitate to reach out to our support team. We are committed to responding to all privacy-related inquiries promptly and professionally.

You can reach us by email at: [email protected]